Popular Services
Request a repair, unlocks, replacement, or new Chromebook for a student
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Support for printer setup, configuration, and everyday troubleshooting — paper jams, PMU errors, and scan-to-email setup.
Computer or device hardware issues? Open a ticket to request assistance from IT.
Provides district‑managed desk phone service to support reliable voice communication for classrooms, offices, and operational needs.
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
If you have a staff member that needs added or removed from your location, you can enter that here access.
Smartboard Assistance can help users resolve issues with AV and computer equipment used for class sessions and presentations.
Use this service when an app or program on your computer isn’t working the way it should. IT will help troubleshoot the issue and get you back up and running.
CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources.
To have a section added or changes made to a section.
Login Assistance helps students, teachers, and staff who are unable to sign in to CCS systems due to errors, account issues, or access problems.
Use Data Request to request data that isn't already available through existing reports.
To Request the moving/setup of existing computers.
ClassLink is your digital desktop—a single web page where you and your students can access all your EdTech applications with just one click.
Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.
To delete a course from a student's schedule.
This request is for additional access to Infinite Campus only. Please do not use this for access to anything other than Infinite Campus.
Correcting a schedule for individual student. This does not include deleting a course from a schedule.
Issues or requests related to email and calendar services, including shared mailboxes, distribution lists, sending/receiving emails, calendar access, account changes, and other mailbox-related problems.