Popular Services
Request a repair, unlocks, replacement, or new Chromebook for a student
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Computer or device hardware issues? Open a ticket to request assistance from IT.
CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources.
Support for printer setup, configuration, and everyday troubleshooting — paper jams, PMU errors, and scan-to-email setup.
Use this service when an app or program on your computer isn’t working the way it should. IT will help troubleshoot the issue and get you back up and running.
ClassLink is your digital desktop—a single web page where you and your students can access all your EdTech applications with just one click.
Login Assistance helps students, teachers, and staff who are unable to sign in to CCS systems due to errors, account issues, or access problems.
If you have a staff member that needs added or removed from your location, you can enter that here access.
Provides district‑managed desk phone service to support reliable voice communication for classrooms, offices, and operational needs.
Smartboard Assistance can help users resolve issues with AV and computer equipment used for class sessions and presentations.
Use Data Request to request data that isn't already available through existing reports.
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.
To have a section added or changes made to a section.
TalkingPoints is a school communication app that connects teachers and families, providing translations and messaging tools to engage parents, share updates, and support student learning across language barriers. It helps ensure all families stay informed and involved.
Issues or requests related to email and calendar services, including shared mailboxes, distribution lists, sending/receiving emails, calendar access, account changes, and other mailbox-related problems.
To Request the moving/setup of existing computers.
Enterprise ERP Munis is a system that integrates finances, human resources, payroll, purchasing and more.
If you have recently completed your Public School Works assessment, please submit your access request here.
Correcting a schedule for individual student. This does not include deleting a course from a schedule.