Popular Services

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Request a repair, replacement, or new Chromebook for a student

Computer or device hardware issues? Open a ticket to request assistance from IT.

Need help with a software issue? Open a ticket to request assistance from IT.

Issues related to printing, scan to email, or PMU

Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.

CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources. Issues related to password reset, unlock account.

If you have a staff member that needs added or removed from your location, you can enter that here access.

All issues related to CCS Desk phones.

Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.

Remote access to CCS network resources from anywhere.

Need help with a login/password issue? Open a ticket to request assistance from IT.

Wireless Network Connectivity

Request the creation of an account for a consultant.

CI badges

To Request the moving/setup of existing computers.

School request for a Student Data Specialist to accompany a school staff member on a house check.

Smartboard Assistance can help users resolve issues with AV and computer equipment used for class sessions and presentations.

The CCS Portal is a cloud desktop that has all your CCS apps and files that you can access from anywhere.

Campus Instruction, Grade Book, Posting Grades

Questions or Issues using ClassLink.

Request help with Microsoft 365 accounts, licenses, applications (Teams, OneDrive, SharePoint, Outlook, etc.), or related services such as group setup, site creation, and desktop app issues.

Questions about using or setting up Canvas courses.

To have a section added or changes made to a section.