Service Description
Request the repair, new, or replacement Chromebook.
Standard Features
IT can assist with the following types of Chromebooks:
- Installation/setup of New/Used Chromebook
- Installation/setup of a Chromebook Cart
- Delivery of Chromebook
Optional Features
There is no additional optional features at this time.
Roles and Responsibilities
Requester Responsibilities:
- Requester is responsible for providing details related to the student and their assigned Chromebook.
IT Responsibilities:
- Maintain catalog of Chromebooks approved for district use.
- Consult with requester before fulfillment.
- Help facilitate purchase of custom equipment as necessary.
- Ensure that requested hardware complies with standards approved by IT.
- Receive hardware shipments and coordinate the installation of equipment.
Procurement Responsibilities:
- Process quote and requisition into purchase order (PO).
- Send PO to vendor.
- Send goldenrod copy to IT Operations Management.
Vendor Responsibilities:
- Provide quote(s) as requested by IT Operations Management.
How To Request
Click the Open a Ticket button and complete the request form.