Service Description
Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.
How To Request
For requests, click the Open a Ticket button and complete the request form.
For Issues, click Report a bug button and complete the incident form.
If immediate assistance is required, please contact the IT Help Desk:
- Phone: 614.365.8425
- Email Support@columbus.k12.oh.us
Service Audience
All Staff
Service Level Agreement
Response and resolution times are based on operational hours (Monday through Friday from 7:30AM to 4:30PM).
| Service Level (Number) - (Priority) |
|
| Response Time |
TBD |
| Resolution Time |
TBD |
Service Pricing