Hardware Request

Service Description

Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.

Standard Features

IT can assist with the following types of hardware requests:

  • Installation/setup of existing hardware/equipment (e.g. new or replacement printer parts, external hard drive)
  • Installation/setup of a used desktop at no cost (e.g. for adjunct, student)
  • Installation/setup of a peripheral at no cost (e.g. keyboard, mouse, second monitor)
  • Installation/setup of a new computer at no cost (full-time employees only)
  • Purchase/installation of new hardware/equipment (e.g. computer, iPad, printer)

Option Features

  • Consult with users to determine any custom client hardware requests.

Roles and Responsibilities

Requester Responsibilities: 

  • Requester is responsible for providing details related to the request including their contact information, makes/models of hardware being requested requested and quantity.

IT Responsibilities:

  • Maintain catalog of standard hardware approved for district use.
  • Consult with end user if needs are unclear.
  • Help facilitate purchase of custom equipment as necessary.
  • Help facilitate purchase or transfer of funds as necessary.
  • Ensure that requested hardware complies with standards approved by IT.
  • Receive hardware shipments and coordinate the installation of equipment.

Procurement Responsibilities:

  • Process quote and requisition into purchase order (PO).
  • Send PO to vendor.
  • Send goldenrod copy to IT Operations Management.

Vendor Responsibilities:

  • Provide quote(s) as requested by IT Operations Management.

How To Request

Click the Open a Ticket button and complete the request form.

Open a Ticket


Service ID: 2852
Wed 2/15/23 7:47 AM
Thu 2/15/24 4:14 PM

Service Offerings (1)

Hardware Request
Request new/old hardware or equipment