CCS Account

Service Description

District accounts provide secure access to internal systems, applications, and resources for staff and students. These accounts are managed through both cloud-based identity platforms and on-premises Active Directory infrastructure to ensure flexibility and security.

Standard Features

IT can help with the following:

  • Request Password Reset
  • Request Account Unlock

Roles and Responsibilities

User Responsibilities: 

  • User is responsible for providing details related to the issue including their contact information and a full description of the problem.
  • User must provide demographic information and photo ID to IT staff if a password reset is needed.
  • User must sign AUP before logging into CCS network resources.  You can find the AUP form attached to this service on the right hand side.

IT Responsibilities:

  • IT will assist staff and students with activating accounts.
  • IT will perform manual password resets when needed.
  • IT will communicate the status of the request to the user as needed.

Service Audience

Students and Staff

 
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Related Articles (2)

Information on username and password requirements/format for CCS accounts.
Self-Service Password Reset