Service Description
District accounts provide secure access to internal systems, applications, and resources for staff and students. These accounts are managed through both cloud-based identity platforms and on-premises Active Directory infrastructure to ensure flexibility and security.
Standard Features
IT can help with the following:
- Request Password Reset
- Request Account Unlock
Roles and Responsibilities
User Responsibilities:
- User is responsible for providing details related to the issue including their contact information and a full description of the problem.
- User must provide demographic information and photo ID to IT staff if a password reset is needed.
- User must sign AUP before logging into CCS network resources. You can find the AUP form attached to this service on the right hand side.
IT Responsibilities:
- IT will assist staff and students with activating accounts.
- IT will perform manual password resets when needed.
- IT will communicate the status of the request to the user as needed.
Service Audience
Students and Staff