Issues or requests related to email and calendar services, including shared mailboxes, distribution lists, sending/receiving emails, calendar access, account changes, and other mailbox-related problems.
Request help with Microsoft 365 accounts, licenses, applications (Teams, OneDrive, SharePoint, Outlook, etc.), or related services such as group setup, site creation, and desktop app issues.
File Share (Drive Mapping) provides access to network drives used to store and share files
File Backup and Restore requests.
Zoom is a cloud-based video conferencing and collaboration platform that enables users to connect and communicate with each other remotely.