The Chromebook Service supports repairs, deployment, and maintenance of Chromebooks for Columbus City Schools students and staff.
How we use Chromebooks
- Repairing damaged or malfunctioning Chromebooks and accessories
- Deploying new Chromebooks to students and staff
- Unlocking Chromebooks.
- Tracking and processing lost, stolen, or recovered devices
Before you start your request
- Have the Chromebook's CCS Asset Tag or serial number ready -- the serial number is best, and can be found in the upper right-hand corner of the login screen
What we can help with
User Responsibilities:
- Submit a request for a Chromebook repair, accessory replacement, unlock, or new device
- Report a lost or stolen Chromebook
- Return a Chromebook found at your site, a recovered previously lost device, or one belonging to a student leaving the district
IT Responsibilities:
- Repairing damaged or malfunctioning Chromebooks.
- Deploying new Chromebooks to students and staff
- Unlocking Chromebooks and resolving access issues
- Tracking and processing lost, stolen, or recovered devices
How to Request Help
Chromebook Request & Issues
Select Chromebook Request & Issues in the right hand corner.
Chromebook Return
Select Chromebook Return in the right hand corner.