Microsoft 365 is the district's productivity suite, providing access to Outlook, Teams, SharePoint, OneDrive, and Office applications for teaching, learning, collaboration, and communication.
How we use Microsoft 365
- Teaching, collaborating, and communicating through Teams, SharePoint, OneDrive, Outlook, and Office apps
- Creating and managing Microsoft 365 groups for a team, department, or project
- Getting a new SharePoint site set up for a team, department, or project
- Getting license issues resolved when they block access to an app or feature
Before you start your request
- Include your contact information, the application name, and a clear description of the issue or request
- By submitting a request, you agree to allow IT staff to access your campus-owned device, and your personal device if necessary, for troubleshooting
What we can help with
User Responsibilities:
- Include your contact information, the application name, and a clear description of the issue or request
- Allow IT staff to access your campus-owned device, and your personal device if necessary, for troubleshooting
IT Responsibilities:
- Creating and updating Microsoft 365 groups and troubleshooting group issues
- Resolving license issues that block application or feature access
- Troubleshooting Microsoft 365 applications, including on district-owned computers
- Setting up new SharePoint sites for approved requests
- Communicating status updates on your request
How to Request Help
Need help with Microsoft 365?
Select Submit Microsoft 365 Ticket.