Accounts & Access

Resolving common issues related to access and your CCS account.

Categories (2)

Microsoft 365 Groups

Microsoft 365 Groups is a cross-application service that provides a shared workspace for team collaboration, automatically provisioning a shared Outlook inbox, calendar, SharePoint document library, and OneNote notebook.
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My Groups Portal

My Groups portal to view and manage groups you are in and groups you own, and join new groups. If you don't have access to the My Groups portal, you must contact your Helpdesk for permission.
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Articles (7)

Pinned Article CCS Account Overview

Information on username and password requirements/format for CCS accounts.

Active Directory (AD) Account Lockout Guide

When I log into my CCS Computer, I get an error that "The reference account is currently locked out and may not be logged on to".

CCS Portal Access Error

Issue with accessing the CCS Portal.

Managing My Microsoft Groups

Microsoft 365 a manage security groups.

Password Change

How to change your CCS password before it expires.

Self-Service Password Reset

Forgot your password and MFA is enabled, use the self-service password reset option.

Smart Account Lockout Guide

Smart Lockout is a cloud-based security feature in Microsoft Entra ID (formerly Azure AD) that protects user accounts from brute-force attacks and password guessing.