My Recently Visited Services
Requesting Infinite Campus database access
Support for printer setup, configuration, and everyday troubleshooting — paper jams, PMU errors, and scan-to-email setup.
Issues or requests related to email and calendar services, including shared mailboxes, distribution lists, sending/receiving emails, calendar access, account changes, and other mailbox-related problems.
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Use Data Request to request data that isn't already available through existing reports.
Request a repair, unlocks, replacement, or new Chromebook for a student
Computer or device hardware issues? Open a ticket to request assistance from IT.
If you have a staff member that needs added or removed from your location, you can enter that here access.
CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources.
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
To Request the moving/setup of existing computers.
Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.
Use this service when an app or program on your computer isn’t working the way it should. IT will help troubleshoot the issue and get you back up and running.
To have a section added or changes made to a section.
Login Assistance helps students, teachers, and staff who are unable to sign in to CCS systems due to errors, account issues, or access problems.
Individual Student Schedule issues, including Walk-In Scheduler, printing schedule, etc.
TalkingPoints is a school communication app that connects teachers and families, providing translations and messaging tools to engage parents, share updates, and support student learning across language barriers. It helps ensure all families stay informed and involved.
School request for Student Data Specialist assistance with the returned mail process.
New student/staff photos to be loaded into Infinite Campus.