My Recently Visited Services
Request a new, repair or moving of a network drop for your office or area.
TalkingPoints is a school communication app that connects teachers and families, providing translations and messaging tools to engage parents, share updates, and support student learning across language barriers. It helps ensure all families stay informed and involved.
Requesting Infinite Campus database access
Request help with Microsoft 365 accounts, licenses, applications (Teams, OneDrive, SharePoint, Outlook, etc.), or related services such as group setup, site creation, and desktop app issues.
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CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources.
To delete a course from a student's schedule.
Use this service when an app or program on your computer isn’t working the way it should. IT will help troubleshoot the issue and get you back up and running.
We are no longer permitted to re-open grade windows per CEA discussion.
This allows for final grades on a course to be posted to transcripts in mass (this does not update/correct an existing grade on a transcript).
Support for printer setup, configuration, and everyday troubleshooting — paper jams, PMU errors, and scan-to-email setup.
Login Assistance helps students, teachers, and staff who are unable to sign in to CCS systems due to errors, account issues, or access problems.
Assistance with attendance kiosks used for student check-in.
Troubleshooting/Support with tools/modules within Infinite Campus, related to Attendance Scanning
To have a section added or changes made to a section.
Smartboard Assistance can help users resolve issues with AV and computer equipment used for class sessions and presentations.
Request a repair, unlocks, replacement, or new Chromebook for a student
If you have a staff member that needs added or removed from your location, you can enter that here access.
Process to restore a consultants account that has been disabled or expired.
Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.
Request access to Master Scheduling tools (Schedule Board, Requests & Rosters)