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Computer or device hardware issues? Open a ticket to request assistance from IT.
If you completed the required PSW Assessments for your role and you need your access updated, here is where you can make that request.
If you are requesting additional access beyond your usual role, please select the Additional Tool Rights Request.
This request is for additional access to Infinite Campus only. Please do not use this for access to anything other than Infinite Campus.
To have a section added or changes made to a section.
Support for printer setup, configuration, and everyday troubleshooting — paper jams, PMU errors, and scan-to-email setup.
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Request a repair, unlocks, replacement, or new Chromebook for a student
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.
Issues or requests related to email and calendar services, including shared mailboxes, distribution lists, sending/receiving emails, calendar access, account changes, and other mailbox-related problems.
Master Scheduling help for students in grades 6-12
CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources.
Individual Student Schedule issues, including Walk-In Scheduler, printing schedule, etc.
Assistance with how to properly make corrections to attendance data.
ClassLink is your digital desktop—a single web page where you and your students can access all your EdTech applications with just one click.
Assistance with attendance kiosks used for student check-in.
Smartboard Assistance can help users resolve issues with AV and computer equipment used for class sessions and presentations.
If you have a staff member that needs added or removed from your location, you can enter that here access.
If you need access to another location, here is where you can make that request.
If you have recently completed your Public School Works assessment, please submit your access request here.
A secure, encrypted connection between your device and the CCS network, so you can work remotely as if you were on-site.
Multi-Factor Authentication (MFA) adds a second sign-in step to your CCS account for added security. Set up your verification method (Microsoft Authenticator app, text, or phone call) to keep protected apps and data safe.