My Recently Visited Services

Issues or requests related to email and calendar services, including shared mailboxes, distribution lists, sending/receiving emails, calendar access, account changes, and other mailbox-related problems.

Use this service when an app or program on your computer isn’t working the way it should. IT will help troubleshoot the issue and get you back up and running.

Multi-Factor Authentication (MFA) adds a second sign-in step to your CCS account for added security. Set up your verification method (Microsoft Authenticator app, text, or phone call) to keep protected apps and data safe.

Request an additional network drop for your office or area.

Request a repair, unlocks, replacement, or new Chromebook for a student

Need an incorrect uploaded document deleted?

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Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.

Need help with a RIMP document?

Support for printer setup, configuration, and everyday troubleshooting — paper jams, PMU errors, and scan-to-email setup.

Request to add access for a substitute.

Assistance with correcting behavior entries and/or errors

Computer or device hardware issues? Open a ticket to request assistance from IT.

To have a section added or changes made to a section.

CI badges

For assistance with generating or troubleshooting behavior letters.

Zoom is a cloud-based video conferencing and collaboration platform that enables users to connect and communicate with each other remotely.

Request reset of voicemail password (standard or VoIP).

Provides district‑managed desk phone service to support reliable voice communication for classrooms, offices, and operational needs.

Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.

Individual Student Schedule issues, including Walk-In Scheduler, printing schedule, etc.

CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources.

Start and end dates, primary and secondary, etc.

Requesting Infinite Campus database access

Use Data Request to request data that isn't already available through existing reports.