My Recently Visited Services

If you have a staff member that needs added or removed from your location, you can enter that here.

For all requests related to Fax Machines

Wireless Network Connectivity

Do you need help with a student schedule?

If you need access to another location, here is where you can make that request.

Does a current rule need reviewed or potentially have an issue?

Use this if you need to gain access to Master Scheduling tools (i.e. Schedule Wizard)

Any issue regarding households, demographics, relationships, addresses, etc.

Resource calendars are shared calendars used to schedule shared rooms and/or equipment.

Need an incorrect uploaded document deleted?

ITSM Platform used for Ticketing, Asset Management and Project Management.

Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.

CCS Accounts used by students or staff to login to CCS Computers.Issues related to password reset, unlock account.

Parent and Student portal issues

Access and issues related to Outlook Shared Mailboxes.

Start and end dates, primary and secondary, etc.

Questions about the daily email, scorecard, data quality or request a scorecard.

Computer or device hardware issues? Open a ticket to request assistance from IT.

Request an additional network drop for your office or area.