My Recently Visited Services

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Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.


Request a repair, unlocks, replacement, or new Chromebook for a student


Support for printer setup, configuration, and everyday troubleshooting — paper jams, PMU errors, and scan-to-email setup.


Issues or requests related to email and calendar services, including shared mailboxes, distribution lists, sending/receiving emails, calendar access, account changes, and other mailbox-related problems.


Requesting Infinite Campus database access


If you have a staff member that needs added or removed from your location, you can enter that here access.


Provides district‑managed desk phone service to support reliable voice communication for classrooms, offices, and operational needs.


Computer or device hardware issues? Open a ticket to request assistance from IT.


Request to add access for a substitute.


Questions regarding Attendance Processes and Procedures


Use Data Request to request data that isn't already available through existing reports.


Login Assistance helps students, teachers, and staff who are unable to sign in to CCS systems due to errors, account issues, or access problems.


CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources.


Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.


Report web page/site issues or errors.


Smartboard Assistance can help users resolve issues with AV and computer equipment used for class sessions and presentations.


To delete a course from a student's schedule.


TalkingPoints is a school communication app that connects teachers and families, providing translations and messaging tools to engage parents, share updates, and support student learning across language barriers. It helps ensure all families stay informed and involved.


The CCS Portal is a virtual desktop that has all your CCS apps and files that you can access from anywhere.


If you have recently completed your Public School Works assessment, please submit your access request here.


Assistance with correcting behavior entries and/or errors


School request for a Student Data Specialist to accompany a school staff member on a house check.