My Recently Visited Services

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Computer or device hardware issues? Open a ticket to request assistance from IT.


CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources.


If you completed the required PSW Assessments for your role and you need your access updated, here is where you can make that request.
If you are requesting additional access beyond your usual role, please select the Additional Tool Rights Request.


Report web page/site issues or errors.


To delete a course from a student's schedule.


Request a repair, unlocks, replacement, or new Chromebook for a student


School request for Student Data Specialist assistance with the returned mail process.


School request for a Student Data Specialist to accompany a school staff member on a house check.


Login Assistance helps students, teachers, and staff who are unable to sign in to CCS systems due to errors, account issues, or access problems.


ClassLink is your digital desktop—a single web page where you and your students can access all your EdTech applications with just one click.


TalkingPoints is a school communication app that connects teachers and families, providing translations and messaging tools to engage parents, share updates, and support student learning across language barriers. It helps ensure all families stay informed and involved.


Master Scheduling help for students in grades 6-12


Provides district‑managed desk phone service to support reliable voice communication for classrooms, offices, and operational needs.


Smartboard Assistance can help users resolve issues with AV and computer equipment used for class sessions and presentations.


Use this service when an app or program on your computer isn’t working the way it should. IT will help troubleshoot the issue and get you back up and running.


Wireless Network Connectivity


To request training on attendance in Infinite Campus


Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.


To have a section added or changes made to a section.


Support for printer setup, configuration, and everyday troubleshooting — paper jams, PMU errors, and scan-to-email setup.


OH|ID role assignment