My Recently Visited Services
Use this service when an app or program on your computer isn’t working the way it should. IT will help troubleshoot the issue and get you back up and running.
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Request help with Microsoft 365 accounts, licenses, applications (Teams, OneDrive, SharePoint, Outlook, etc.), or related services such as group setup, site creation, and desktop app issues.
Smartboard Assistance can help users resolve issues with AV and computer equipment used for class sessions and presentations.
Request a new, repair or moving of a network drop for your office or area.
If you have a staff member that needs added or removed from your location, you can enter that here access.
Support for printer setup, configuration, and everyday troubleshooting — paper jams, PMU errors, and scan-to-email setup.
ClassLink is your digital desktop—a single web page where you and your students can access all your EdTech applications with just one click.
CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources.
Login Assistance helps students, teachers, and staff who are unable to sign in to CCS systems due to errors, account issues, or access problems.
Select this service to request for the portal to allow student course requests for your school.
School request for Student Data Specialist assistance with the returned mail process.
Request a repair, unlocks, replacement, or new Chromebook for a student
INNIVE K12 360 is the platform staff use to request interpreter and translation services through the EL Language Assistance Center, connecting families with virtual or phone interpretation for meetings like IEPs and parent conferences.
Use Data Request to request data that isn't already available through existing reports.
Any issue regarding households, demographics, relationships, addresses, etc.
The CCS Portal is a virtual desktop that has all your CCS apps and files that you can access from anywhere.
Multi-Factor Authentication (MFA) adds a second sign-in step to your CCS account for added security. Set up your verification method (Microsoft Authenticator app, text, or phone call) to keep protected apps and data safe.
To request training on scheduling in Infinite Campus
Issues or requests related to email and calendar services, including shared mailboxes, distribution lists, sending/receiving emails, calendar access, account changes, and other mailbox-related problems.
File Share (Drive Mapping) provides access to network drives used to store and share files