My Recently Visited Services

Use this service when an app or program on your computer isn’t working the way it should. IT will help troubleshoot the issue and get you back up and running.


Request a new, repair or moving of a network drop for your office or area.


Use Data Request to request data that isn't already available through existing reports.


Request to add access for a substitute.


Can't find what you're searching for? Still need assistance? Click here.


If you completed the required PSW Assessments for your role and you need your access updated, here is where you can make that request.
If you are requesting additional access beyond your usual role, please select the Additional Tool Rights Request.


Computer or device hardware issues? Open a ticket to request assistance from IT.


If you have a staff member that needs added or removed from your location, you can enter that here access.


Wireless Network Connectivity


Smartboard Assistance can help users resolve issues with AV and computer equipment used for class sessions and presentations.


The CCS Portal is a virtual desktop that has all your CCS apps and files that you can access from anywhere.


Login Assistance helps students, teachers, and staff who are unable to sign in to CCS systems due to errors, account issues, or access problems.


Request help with Microsoft 365 accounts, licenses, applications (Teams, OneDrive, SharePoint, Outlook, etc.), or related services such as group setup, site creation, and desktop app issues.


Communication platform used for softphones and an alternative MFA solution.


TalkingPoints is a school communication app that connects teachers and families, providing translations and messaging tools to engage parents, share updates, and support student learning across language barriers. It helps ensure all families stay informed and involved.


CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources.


Multi-Factor Authentication (MFA) adds a second sign-in step to your CCS account for added security. Set up your verification method (Microsoft Authenticator app, text, or phone call) to keep protected apps and data safe.


We are no longer permitted to re-open grade windows per CEA discussion.


Campus Instruction, Grade Book, Posting Grades


This allows for final grades on a course to be posted to transcripts in mass (this does not update/correct an existing grade on a transcript).


Request a repair, unlocks, replacement, or new Chromebook for a student


Zoom is a cloud-based video conferencing and collaboration platform that enables users to connect and communicate with each other remotely.


Questions regarding withdrawal processes and procedures.