My Recently Visited Services

Request a repair, unlocks, replacement, or new Chromebook for a student

This request is for additional access to Infinite Campus only. Please do not use this for access to anything other than Infinite Campus.

The CCS Portal is a virtual desktop that has all your CCS apps and files that you can access from anywhere.

CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources.

Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.

Support for printer setup, configuration, and everyday troubleshooting — paper jams, PMU errors, and scan-to-email setup.

Use Data Request to request data that isn't already available through existing reports.

Computer or device hardware issues? Open a ticket to request assistance from IT.

You are requesting edit access to Confluence.  An example of a user needing edit access are nurses, for the Nurse Wiki.

To have a section added or changes made to a section.

Need help with an existing report?

Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.

Smartboard Assistance can help users resolve issues with AV and computer equipment used for class sessions and presentations.

CI badges

Questions about using or setting up Canvas courses.

Use this service when an app or program on your computer isn’t working the way it should. IT will help troubleshoot the issue and get you back up and running.

Can't find what you're searching for? Still need assistance? Click here.

Provides district‑managed desk phone service to support reliable voice communication for classrooms, offices, and operational needs.

Issues or requests related to email and calendar services, including shared mailboxes, distribution lists, sending/receiving emails, calendar access, account changes, and other mailbox-related problems.

Need an incorrect uploaded document deleted?

New student/staff photos to be loaded into Infinite Campus.

If you have a staff member that needs added or removed from your location, you can enter that here access.

File Backup and Restore requests.

Any issue regarding households, demographics, relationships, addresses, etc.