My Recently Visited Services

Computer or device hardware issues? Open a ticket to request assistance from IT.


New student/staff photos to be loaded into Infinite Campus.


Individual Student Schedule issues, including Walk-In Scheduler, printing schedule, etc.


Adobe Creative Cloud is a suite of creative applications — including Photoshop, Illustrator, Premiere Pro, and InDesign — used for photo editing, graphic design, video production, and other creative and multimedia work.


Use this service when an app or program on your computer isn’t working the way it should. IT will help troubleshoot the issue and get you back up and running.


Requesting Infinite Campus database access


Any issue regarding households, demographics, relationships, addresses, etc.


Correcting a schedule for individual student. This does not include deleting a course from a schedule.


To have a section added or changes made to a section.


Master Scheduling help for students in grades 6-12


To request training on behavior in Infinite Campus


This request is for additional access to Infinite Campus only. Please do not use this for access to anything other than Infinite Campus.


Questions regarding withdrawal processes and procedures.


Request to add access for a substitute.


Troubleshooting/Support with tools/modules within Infinite Campus, related to Attendance Scanning


PowerSchool's Unified Insights is the cloud-based data warehouse application for Columbus City Schools, letting staff view and download longitudinal student information across enrollment, attendance, behavior, and assessment domains.


Enterprise Service Management Platform used for Ticketing, Asset Management or Project Management.


We are no longer permitted to re-open grade windows per CEA discussion.


Have you discovered the same person is in Infinite Campus multiple times?


OpenGov is a financial reporting service that integrates with the district's Munis financial system to support budget analysis and financial transparency for the Office of the Treasurer.


File Backup and Restore requests.


Process to restore a consultants account that has been disabled or expired.


Assistance with correcting behavior entries and/or errors