My Recently Visited Services
Use this service when an app or program on your computer isn’t working the way it should. IT will help troubleshoot the issue and get you back up and running.
Issues or requests related to email and calendar services, including shared mailboxes, distribution lists, sending/receiving emails, calendar access, account changes, and other mailbox-related problems.
Correcting a schedule for individual student. This does not include deleting a course from a schedule.
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Support for printer setup, configuration, and everyday troubleshooting — paper jams, PMU errors, and scan-to-email setup.
To request training on behavior in Infinite Campus
Login Assistance helps students, teachers, and staff who are unable to sign in to CCS systems due to errors, account issues, or access problems.
This request is for additional access to Infinite Campus only. Please do not use this for access to anything other than Infinite Campus.
Request a repair, unlocks, replacement, or new Chromebook for a student
Provides district‑managed desk phone service to support reliable voice communication for classrooms, offices, and operational needs.
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
ClassLink is your digital desktop—a single web page where you and your students can access all your EdTech applications with just one click.
Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.
Enterprise ERP Munis is a system that integrates finances, human resources, payroll, purchasing and more.
Any issue regarding households, demographics, relationships, addresses, etc.
Computer or device hardware issues? Open a ticket to request assistance from IT.
File Share (Drive Mapping) provides access to network drives used to store and share files
To delete a course from a student's schedule.
If you have a staff member that needs added or removed from your location, you can enter that here access.
INNIVE K12 360 is the platform staff use to request interpreter and translation services through the EL Language Assistance Center, connecting families with virtual or phone interpretation for meetings like IEPs and parent conferences.
Use Data Request to request data that isn't already available through existing reports.
To have a section added or changes made to a section.