My Recently Visited Services

To have a section added or changes made to a section.


Engage is an external facing platform with custom applications for the public to engage with Columbus City Schools.


New account creation / problems with access to Confluence


Request reset of voicemail password (standard or VoIP).


Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.


Issues or requests related to email and calendar services, including shared mailboxes, distribution lists, sending/receiving emails, calendar access, account changes, and other mailbox-related problems.


You are requesting edit access to Confluence.  An example of a user needing edit access are nurses, for the Nurse Wiki.


Questions regarding withdrawal processes and procedures.


Select this service to request for the portal to allow student course requests for your school.


Support for printer setup, configuration, and everyday troubleshooting — paper jams, PMU errors, and scan-to-email setup.


Use this service when an app or program on your computer isn’t working the way it should. IT will help troubleshoot the issue and get you back up and running.


If you have a staff member that needs added or removed from your location, you can enter that here access.


Enterprise Service Management Platform used for Ticketing, Asset Management or Project Management.


Zoom is a cloud-based video conferencing and collaboration platform that enables users to connect and communicate with each other remotely.


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CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources.


Master Scheduling help for students in grades 6-12


PowerSchool's Unified Insights is the cloud-based data warehouse application for Columbus City Schools, letting staff view and download longitudinal student information across enrollment, attendance, behavior, and assessment domains.


Communication platform used for softphones and an alternative MFA solution.


Use Data Request to request data that isn't already available through existing reports.


File Backup and Restore requests.


Request a repair, unlocks, replacement, or new Chromebook for a student


Assistance with how to properly make corrections to attendance data.


This request is for additional access to Infinite Campus only. Please do not use this for access to anything other than Infinite Campus.


Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.