My Recently Visited Services
Login Assistance helps students, teachers, and staff who are unable to sign in to CCS systems due to errors, account issues, or access problems.
Support for printer setup, configuration, and everyday troubleshooting — paper jams, PMU errors, and scan-to-email setup.
Questions and support related to behavior processes and procedures.
CCS Accounts used by students or staff to login to CCS Computers, web apps, and other network resources.
Process to restore a consultants account that has been disabled or expired.
Here is where you can request access to the scorecard of a school and/or region.
Columbus City Schools Distributed Application Services (CCS DAS) is an internal facing platform with custom applications for district users.
Smartboard Assistance can help users resolve issues with AV and computer equipment used for class sessions and presentations.
ClassLink is your digital desktop—a single web page where you and your students can access all your EdTech applications with just one click.
Use this service when an app or program on your computer isn’t working the way it should. IT will help troubleshoot the issue and get you back up and running.
Can't find what you're searching for? Still need assistance? Click here.
Request help with Microsoft 365 accounts, licenses, applications (Teams, OneDrive, SharePoint, Outlook, etc.), or related services such as group setup, site creation, and desktop app issues.
TalkingPoints is a school communication app that connects teachers and families, providing translations and messaging tools to engage parents, share updates, and support student learning across language barriers. It helps ensure all families stay informed and involved.
If you have a staff member that needs added or removed from your location, you can enter that here access.
Computer or device hardware issues? Open a ticket to request assistance from IT.
Request a new, repair or moving of a network drop for your office or area.
Issues or requests related to email and calendar services, including shared mailboxes, distribution lists, sending/receiving emails, calendar access, account changes, and other mailbox-related problems.
If you need access to another location, here is where you can make that request.
Request a repair, unlocks, replacement, or new Chromebook for a student
Use Data Request to request data that isn't already available through existing reports.
School request for Student Data Specialist assistance with the returned mail process.