Service Description
A resource calendar is a calendar used to schedule a classroom, conference room, or some other resource. It helps prevent rooms or resources from being double booked. All classrooms have a resource calendar, but you may need to request a new one if you're adding a new classroom. You can also request resource calendars for things like departmental vehicles, shared equipment (cameras, projectors, etc), or any other resource that requires scheduling to be used.
Standard Features
- Conference Room Scheduling
- Equipment Scheduling
Optional Features
- Access to Room for booking
Roles and Responsibilities
User Responsibility:
- User is responsible for providing location and room number.
- User is responsible for providing equipment information for scheduling.
IT Responsibility:
- IT is responsible for creating the resources and allowing users to book resources.
- IT is responsible for training how to book resources.
How To Request
Click the Open a Ticket button and complete the request form.
If immediate assistance is required, please contact the IT Help Desk:
- Phone: 614.365.8425
- In Person: Kingswood Datacenter
Service Audience
Staff Only
Service Level Agreement
Response and resolution times are based on operational hours (Monday through Friday from 6:30AM to 5:00PM).
| Service Level (Number) - (Priority) |
|
| Response Time |
1 business day |
| Resolution Time |
3 business days |