Service Description
A network drop is a connection point in a network. The term generally refers to a local area network (LAN). Network drops are typically wall outlets with an Ethernet jack that a computer or other network device, including phone, printer, etc. can plug into. Generally, a Staff member will have either 1 or 2 network drops in his/her office as both the workstation (PC or Mac) and phone (Cisco IP Phone ) can share the same network drop. However, certain instances (printer, additional employee sharing your office, etc.) will require an additional network drop.
Standard Features
- Run cable from existing network switch to a new location
- Install new CAT6, RJ45 connector, and wall outlet.
Roles and Responsibilities
User Responsibilities:
- Must have supervisor's or principal's approval upon request.
- Room Number and the exact location of the network drop.
DataComm Responsibilities
- DataComm will perform Installation of network components
- Datacomm will communicate on installation date post approval.
How To Request
Click the Open a Ticket button and complete the request form.
If immediate assistance is required, please contact the IT Help Desk:
Service Audience
Principal or Supervisor (Director or above)
Service Level Agreement
Response and resolution times are based on operational hours (Monday through Friday from 6:30AM to 5:00PM).
Service Level 5 - Low |
|
Response Time |
2 business day |
Resolution Time |
15 business days |