Updating...

Skip to main content
Columbus City Schools Home Page (opens in a new tab)
  • All
  • Knowledge Base
  • Service Catalog
Sign In
Client Portal
  • Sign In
  • Search
  • Home
  • System Status
  • Services
  • Knowledge Base
  • More Applications
    Skip to Knowledge Base content
    • Search Articles
    1. Knowledge Base
    2. Information Technology
    3. General Troubleshooting

     General Troubleshooting

    Articles (2)

    Company Portal Policy Sync

    Laptop cannot connect to CCS WiFi Network

    Users that change their password off campus may get connection errors due to the option to connect automatically using old credentials. Forgetting the network clears the queue of old passwords and allows re-authentication to new password.
    Blank

    Popular Articles

    • What do the OneDrive icons mean?
    • Using Version History to Restore Office Documents
    • Identifying a Phishing Message
    • Outlook: "Something went wrong." error.
    • Open a Ticket
    View All Popular Articles

    Recent Articles

    • Introduction to M365 Group
    • From Outlook: Pin M365 "Groups" App
    • From Outlook: ⭐ How to Favorite a M365 Group
    • From Outlook: How to join a M365 Group
    • Group Owners: Creating an Event for a Microsoft 365 Group in Outlook
    View All Recent Articles
    Columbus City Schools

    Information Technology Services

    • Calendar Icon Monday-Friday: 6:30am-5:00pm
    • Phone Icon Call: 614-365-8425
    • Mail Icon Email: support@columbus.k12.oh.us

    Buildings & Grounds

    • Calendar Icon Monday-Friday: 6:00am-3:30pm
    Home | Knowledge Base | My Tickets | Service Catalog
    © 2025 Columbus City Schools. All rights reserved.