Summary: Learn where district files should be stored to ensure they are protected by district backup and recovery services. Files saved outside approved locations may not be recoverable if they are deleted, lost, or damaged.
Overview
Saving files in approved district storage locations helps protect your work and allows IT to assist with recovery if files are accidentally deleted, overwritten, corrupted, or otherwise lost.
Files stored in approved locations are protected through district backup, retention, and recovery services. Files stored elsewhere may not be recoverable.
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District-approved storage locations include Q Drive, Site Shares, OneDrive, and SharePoint. |
Why This Matters
Accidental deletions, hardware failures, malware, synchronization issues, and user error can all result in lost files. Saving files in approved storage locations helps ensure recovery options are available when needed.
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Tip: If the file is important to your work, save it in a district-approved location instead of on your Desktop, Downloads folder, USB drive, or personal cloud storage. |
Approved Storage Locations
| Storage Location |
Description |
| Q Drive (My Documents) |
District-provided personal network storage. |
| Site Shares |
Shared storage locations used by schools, departments, and teams. |
| Microsoft OneDrive |
Personal Microsoft 365 cloud storage. |
| Microsoft SharePoint |
Departmental and collaborative document storage. |
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Files stored in these locations are protected through district backup, retention, and recovery services and may be recoverable by IT. |
Locations That Should Not Be Used for Important Files
| Location |
Why It Is Not Recommended |
| Desktop |
May not be protected by district recovery services. |
| Downloads Folder |
Intended for temporary file storage. |
| USB Flash Drives |
Can be lost, stolen, damaged, or corrupted. |
| External Hard Drives |
Not centrally managed or protected. |
| Personal Cloud Storage |
Not covered by district backup services. |
| Google Drive Bin (Trash) |
Files are permanently deleted after the retention period expires. |
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Files stored only in these locations may be permanently lost and may not be recoverable by IT. |
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Important: Files located in the Google Drive Bin (Trash) are retained for approximately 30 days before permanent deletion. |
Recovering a Missing File
If a file was stored in an approved storage location, IT may be able to assist with recovery.
Please include:
- File name (or best estimate)
- Where the file was stored
- When the file was last known to be correct
- What happened (deleted, overwritten, missing, etc.)
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The sooner a missing file is reported, the greater the likelihood recovery options will be available. |
Need Help?
To request assistance recovering a deleted or missing file, submit a request using the Recover Deleted or Missing Files service.