Service Overview
The CCS Account is the district’s identity and access account used to sign in to computers, applications, and online services across Columbus City Schools.
This account is managed through Active Directory (CCS Directory Service) and provides a single, secure login for both on-site and remote access to district systems.
Your CCS Account is required for daily work and serves as the foundation for accessing email, devices, and instructional or administrative applications.
What the CCS Account Is Used For
- Signing in to CCS computers and devices
- Accessing email (Outlook / Microsoft 365)
- Authenticating to instructional and administrative applications
- Accessing shared files, network resources, and internal systems
- Providing single sign-on (SSO) to district-approved applications
What IT Can Help With
IT supports the setup, access, and troubleshooting of CCS Accounts.
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Account access and login issues
Help with sign-in problems, locked accounts, or authentication errors.
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Password resets and account recovery
Assist with password issues or guide users through self-service password reset.
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Access and permissions updates
Update group membership or permissions based on role and business need.
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Account lifecycle management
Support for new accounts, role changes, and account updates.
Examples of Systems Using CCS Accounts
Staff may use their CCS Account to access systems such as:
- Outlook / Microsoft 365
- ClassLink
- CCS Portal (Virtual Desktop)
- Network drives and shared folders
- District instructional and administrative applications
(Access depends on role, department, and assigned permissions.)
How to Request Help
Having trouble signing in or accessing systems?
Click this link to Open a Ticket.
Need access to a system or application?
Submit a request and include details about the access needed and your job role.
Important Notes
- The CCS Account is the primary access point for district systems
- Access is based on role and group membership
- Some access requests require approval
- Password and security policies (including MFA) are enforced district-wide
Who Can Use This Service
- All CCS staff
- Departments requesting application or system access
- Staff needing account support or updates