Service Description:
This Service is used to request accounts for consultants who are not directly employed by Columbus City Schools but works with Columbus City Schools.
Consultant Account Request Process:
1. A Ticket is created by clicking the Request Consultant Account button on the right-hand side of the page.
2. An approval is sent to a principal or higher in your management tree for approval. If being submitted by a principal or higher this step will be skipped.
3. The ticket then goes to IT’s Account Management team for approval.
4. If approved an Acceptable Use Policy document link will be sent out to be signed. This will be sent to the creator of the ticket, the new consultant, and your manager. This document must be signed by the consultant before the account is created.
5. Once the AUP has been signed the process of creating the consultant account will begin. You will receive an email containing the consultant’s account information on the consultant’s start date or after the AUP has been signed.
Request Notes
1. A consultant account can only be requested two weeks from the start date of the consultant.
2. The account will be active for a maximum time of one year. You will be able to request the extension of the account one month before the end date of the consultant.
3. The AUP must be signed by the consultant within three weeks of receiving the document to be signed. If the document was not signed within three weeks the request will be automatically canceled.
4. Approval from a principal or above must be approved within three weeks of receiving the request. If the request was not approved the ticket will be automatically closed.
5. You are no longer able to request consultant accounts from accountrequests@columbus.k12.oh.us. All new consultant accounts must be requested using this form.