Service Description
Engage is an external facing platform with custom applications for the public to engage with Columbus City Schools.
How To Request
Click the Open a Ticket button and complete the request form.
If immediate assistance is required, please contact the IT Help Desk:
- Phone: 614.365.8425
- In Person: Kingswood Datacenter
Service Audience
District Partners and non-public school services
Service Level Agreement
Response and resolution times are based on operational hours (Monday through Friday from 7:30AM to 4:30PM).
| Service Level (Number) - (Priority) |
|
| Response Time |
TBD |
| Resolution Time |
TBD |