Service Description
If you have a new phone number, you can fill out this ticket to have IT update your multi-factor authentication (MFA) verification number.
Standard Features
Standard features include:
- Have your multi-factor authentication (MFA) verification number updated.
Option Features
There are no optional features associated with this service.
Roles and Responsibilities
Requester Responsibilities:
- Requester is responsible for providing details related to the request including:
- CCS ID.
- Old phone number (currently on file).
IT Responsibilities:
- IT will communicate the status of the request to the user as needed.
How To Request
Click the Open a Ticket button and complete the request form.
If immediate assistance is required, please contact the IT Help Desk:
- Phone: 614.365.8425
- In Person: Kingswood Datacenter
Service Audience
Staff Only