How to log in to the TeamDynamix (TDX) Client Portal with your CCS credentials
How to open and submit a Ticket on the TDX Client Portal
Open a ticket from the Support Self-Service Portal.
How to locate, open, and download attached files on Knowledge Base Articles
How to navigate the CCS TeamDynamix site
How to navigate the Services Catalog
How to navigate the Knowledge Base
How to find Knowledge Base Articles by navigating the categories on the Knowledge Base
How to use the Search Bar on TeamDynamix
How to make advanced searches on TeamDynamix
How to navigate the Lower Navigation Panel
How to navigate My Tickets, found in the lower navigation panel
How to add attachments to tickets after they have been submitted
How to add comments to tickets, as well as like and reply to comments in the feed
TeamDynamix Client Handbook