Summary: This article explains how to access the CCS Portal and launch the virtual desktop from any location.
For staff
Overview
The CCS Portal provides access to applications and a virtual desktop from both inside and outside the district network.
Follow the steps below to sign in and launch your virtual desktop.
Before you start
- You must be a member of the required access group
- Access must be approved through the CCS Portal Request
- Multi-Factor Authentication (MFA) must be configured
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If you receive a “Sorry, but we’re having trouble signing you in” message, you may not have access yet. See the CCS Portal Access Error article. |
Step-by-step instructions
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Open a Web Browser
Use Chrome, Edge, Safari, or another browser.
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Go to the CCS Portal
https://ccsportal.columbus.k12.oh.us
This works from:
- Inside a CCS building
- Wi-Fi networks
- Home or off-site locations
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Sign In
- Username: Your full CCS email address
- Password: Your district password
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Complete MFA
Approve the sign-in request using your configured MFA method.
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5
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Access Your Apps
Available apps will vary based on your role and permissions.
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Using the Virtual Desktop
- Select the Virtual Desktop icon
- A Windows desktop session will open
- You can work as if you are on a district computer
A toolbar at the top allows you to control your session.
Logging Out (Important)
Always sign out properly when finished.
- Log off the virtual desktop
- Close the portal session
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If you close the browser without logging out, you may receive a “Cannot complete this request” error the next time you log in. |
Fix This Issue
- Clear your browser cache and cookies
- Close and reopen your browser
- Sign in again