Webex is a communication platform used for softphones and as an alternative Multi-Factor Authentication (MFA) solution.
How we use Webex
- Using Webex as a softphone for calls
- Using Webex as an alternative MFA method
Before you start your request
- If you have an emergency, use the RedSky Emergency 911 app integration with your Webex softphone so a 911 operator can assist you more effectively
What we can help with
User Responsibilities:
- Include a description of the problem when reporting a Webex issue
IT Responsibilities:
- Troubleshooting and resolving Webex application issues
- Setting up new Webex extensions
How to Request Help
Application Issue
Select Application Issue in the right hand corner.
New Webex Extension
Select New Webex Extension in the right hand corner.