Cisco Desk Phone Service delivers managed desk phone functionality for classrooms, offices, and district facilities, supporting day-to-day operations and emergency communications.
How we use Desk Phone
- Installing new desk phones and phone lines
- Moving desk phones between locations
- Troubleshooting desk phone issues
Before you start your request
- Include your department, name, contact number, email address, and phone number needing service
- For a move, include the current and new locations
- Look under the phone for the MAC address, which may be needed for the request
What we can help with
User Responsibilities:
- Submit a request for a new phone line installation (standard or VoIP)
- Submit a request to move an existing phone, including the current and new locations
- Report a phone or phone line issue
- Include your department, name, contact number, email address, and the phone number needing service
- Look under the phone for the MAC address, which may be needed for your request
Datacomm Responsibilities:
- Installing new desk phones and phone lines
- Moving desk phones between locations
- Troubleshooting desk phone issues
How to Request Help
Install New Phone or Line
Select Install New Phone or Line in the right hand corner.
Move Phone
Select Move Phone in the right hand corner.
Phone Issue
Select Phone Issue in the right hand corner.