Service Overview
TeamDynamix is the district’s platform for requesting services, tracking work, and managing tasks and processes across departments.
It provides a central place where staff can request help, ask questions, and track progress, while teams use it to organize work, manage projects, and deliver services efficiently.
TeamDynamix supports both self-service access for staff and enterprise service management across the district.
What TeamDynamix Is Used For
- Submitting service requests and reporting issues
- Tracking tasks, tickets, and project work
- Managing workflows and approval processes
- Providing visibility into service status and progress
- Supporting departments beyond IT with service delivery
Available Service Offerings
- Enhancement Requests
Request improvements to existing services, forms, or workflows.
- Ask a Question
Get help understanding how to use TeamDynamix or how a process works.
- Onboarding
Request setup and guidance for teams or departments starting to use TeamDynamix.
- Access Requests
Request access to TeamDynamix or specific applications, projects, or services.
Self-Service Features
Staff can use TeamDynamix to quickly request help and track their work without needing to contact support directly.
- Submit requests through the service catalog
- Track request and task progress
- Receive updates and notifications
- Access knowledge base articles and guidance
Important Notes
- TeamDynamix is used by multiple departments across the district
- Available services and access depend on your role
- Some requests may require approval before work begins
When to Use This Service
- You need help submitting or managing work in TeamDynamix
- You want to request a new service or workflow
- You need access to TeamDynamix or related applications
- You have questions about how to use or set up TeamDynamix