Smartboard Assistance helps resolve issues with AV and computer equipment used for class sessions and presentations.
How we use Smartboard Assistance
- Adjusting display settings, such as resolution
- Connecting a laptop or tablet for display
- Troubleshooting audio playback
- Using interactive whiteboard features (e.g. SMART Board) and touch calibration
Before you start your request
- Include your contact information and a full description of the problem
- For projector, AV panel, cable, microphone, or bulb issues, contact Buildings & Grounds through your custodial staff instead
What we can help with
User Responsibilities:
- Include your contact information and a full description of the problem
- For projector, AV panel, cable, microphone, or bulb issues, contact Buildings & Grounds through your custodial staff instead
IT Responsibilities:
- Adjusting display settings, such as resolution
- Connecting a laptop or tablet for display
- Troubleshooting audio playback
- Using interactive whiteboard features (e.g. SMART Board) and touch calibration
B&G Responsibilities:
| ✕ |
Contact your custodial staff to submit a ticket to Buildings & Grounds for these issues. |
- Projector mounting, power, or display issues
- AV system touch panels or button controls
- Playing DVD/Blu-Ray discs
- Moving or repairing damaged cables
- Installed microphones (e.g. feedback, low volume)
- Projector bulb replacement
How to Request Help
Need help with Smartboard Assistance?
Click the Open a Ticket in the right hand corner.
Projector, AV panel, cable, microphone, or bulb issue?
Reach out to Buildings & Grounds through your custodians or principal for these issues.