IT provides assistance to students and staff who experience issues accessing or using district websites or web-based applications, including errors, access problems, and basic navigation issues.
How we use Website Issue
- Getting help navigating a district website or web application
- Reporting a broken link, page error, or page that won't load correctly
- Regaining access to a district-hosted or district-supported website
Before you start your request
- Try the Troubleshooting Steps article before opening a ticket
- Include your name and contact information
- Include the website URL where the issue is occurring
- Include a clear description of what's happening and what you expected, plus a screenshot or error message if available
What we can help with
User Responsibilities:
- Try the Troubleshooting Steps article before opening a ticket
- Report the website URL where the issue is occurring
- Provide a clear description of what's happening and what you expected, plus a screenshot or error message if available
IT Responsibilities:
- Resolving website or page errors, including broken links or pages that don't load correctly
- Troubleshooting access to district-hosted or district-supported websites
- Answering general questions about basic navigation of district web applications
How to Request Help
Need help with Website Issue?
Select Open a Ticket and complete the request form.