Sending an Email as the M365 Group

🧭 Purpose

To guide M365 Group Owners in sending emails from the M365 Group address, ensuring consistent communication and visibility across the organization.

âś… Prerequisites

  • You must be an Owner of the Microsoft 365 Group.
  • The group must be mail-enabled.
  • You must have Send As permissions for the group (configured by your Microsoft 365 admin).

🛠️ Step-by-Step Instructions

1

Open Outlook (Web or Desktop)

  

2

Start a New Email

  • Click New Message/Mail.
  

3

Edit the “From” Field

  • In Outlook Web and New Outlook:

    • Click Options from top ribbon menu.
    • From the "Show Fields" Menu
    • Click "Show From"
    • Click the drop down option next to the “From” field.
    • Click the From dropdown and choose â€śOther email address…”.
    • Type or select your Microsoft 365 Group email address (e.g., bum@columbus.k12.oh.us for Buckeye Middle School).

  • In Legacy Outlook:

    • Click Options > From to reveal the “From” field.
    • Click the From dropdown and choose â€śOther E-mail Address…”.
    • Enter the Group email address and click OK.

🛡️ If the group address doesn’t appear or you get a permission error, put in a ticket with TDX. Here

New Outlook

Uploaded Image (Thumbnail)

 

Uploaded Image (Thumbnail)

Legacy Outlook

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Uploaded Image (Thumbnail)

4

Compose Your Message

  • Add a subject line and write your message.
  • Attach any relevant files or links.
  

5

Send the Email

  • Click Send.
  • The email will be sent from the group address, and replies will go to the group inbox.
  

 

🧩 Tips for Group Email Management

  • Use @mentions to highlight specific members.
  • Use categories or tags for organizing messages.
  • For announcements, consider using Group Calendar events with email reminders.
Submit Microsoft 365 Ticket Print Article

Related Articles (2)

Introduction to M365 Group
A Microsoft 365 Group is a unified collaboration framework that brings together people, tools, and resources to streamline teamwork across Microsoft 365 apps.
SOP: Sending an Email to a Microsoft 365 Group from Outlook
Instructions for sending emails to a Microsoft 365 Group using Outlook.

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Microsoft 365
Request help with Microsoft 365 accounts, licenses, applications (Teams, OneDrive, SharePoint, Outlook, etc.), or related services such as group setup, site creation, and desktop app issues.