How to Join Groups

Summary: This article explains how to join a Microsoft 365 Group using the My Groups self-service portal.

For Staff

Overview

The My Groups portal allows staff to search for and request access to Microsoft 365 Groups without submitting an IT support request.

Depending on the group's configuration, you may be able to join immediately or submit a membership request for approval by a group owner.

Some Microsoft 365 Groups require approval from a group owner before access is granted, particularly when the group provides access to sensitive information, applications, or restricted resources.

Step-by-Step Instructions

1

Open the My Groups Portal

Go to My Groups.
 
2

Sign In

Sign in with your CCS work or school account if prompted.
 
3

Search for a Group

Use the search box to locate the Microsoft 365 Group you want to join. You can search by school name, department name, committee name, or group title.
Search Groups
4

Request to Join

Select the Join link next to the desired Microsoft 365 Group.
Join Group Link
5

Submit Your Request

  • If available, select Join Group.
  • Provide a business justification if prompted.
  • Select Submit to complete the request.
Join Group Request

What Happens After You Submit?

The next step depends on how the Microsoft 365 Group is configured.

  • Open groups may grant access immediately.
  • Restricted groups typically send a request to one or more group owners.
  • Group owners review the request and determine whether access should be approved.
  • You may receive confirmation after the request has been approved.
Access requests for business-sensitive groups may require additional review before approval is granted.

Important Notes

  • Some groups allow immediate access while others require approval.
  • Groups that grant access to applications, confidential information, or department resources often require owner approval.
  • Providing a detailed justification may improve the approval process.
  • Access requests may be denied if the group is restricted to a specific role, department, or job function.
  • Group owners manage and approve requests through Microsoft's group management tools.
Tip: When requesting access, explain your job role and why you need access to the group. Clear justifications often help owners make faster approval decisions.

Benefits of Using My Groups

  • Provides self-service access requests without requiring an IT ticket.
  • Allows group owners to control membership decisions.
  • Improves visibility into available Microsoft 365 Groups.
  • Helps maintain appropriate access controls.
  • Reduces delays associated with manual access requests.

Need Help?

If you cannot find a group, submit a request, or gain access through My Groups:

  • Verify the group name with the group owner.
  • Confirm you are signed in with your CCS account.
  • Contact the CCS IT Service Desk.
  • Provide the group name and the access you are requesting.
My Groups provides a secure self-service method for requesting access to Microsoft 365 Groups while allowing group owners to maintain appropriate control over membership.
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