Navigating to My Groups from Outlook (Microsoft My Account)

Summary: This article explains how to access the My Groups page from Outlook to view and manage your Microsoft 365 group memberships.

For Staff

Overview

The My Groups page provides a central location where you can review Microsoft 365 groups that you belong to and groups that you own.

My Groups is part of Microsoft's My Account portal and can be accessed directly from Outlook without requiring administrative permissions.

My Groups is primarily used to review and manage membership and access. Outlook and Teams should be used for email, conversations, meetings, and collaboration activities.

Requirements

Before accessing the My Groups page, verify that:

  • You have a CCS Microsoft 365 account.
  • You can access Outlook on the web or New Outlook.
  • You are a member of at least one Microsoft 365 group.

Step-by-Step Instructions

1

Open Outlook

 
2

Open Your Account

  • Select your profile icon in the upper-right corner of Outlook.
  • Choose View Account.

This opens the Microsoft My Account portal.

View Account
3

Navigate to My Groups

  • Select Groups from the navigation menu within the My Account portal.
  • Or browse directly to My Groups.

You are now viewing the My Groups page.

My Groups Page

What You Can Do from the My Groups Page

The My Groups portal provides visibility into groups that you belong to and groups that you manage.

  • View groups that you belong to.
  • View groups that you own.
  • Review group membership.
  • See group type information.
  • Manage membership if you are a group owner.
  • Review pending membership requests.
My Groups is intended for reviewing and managing access. Use Outlook and Microsoft Teams for communication, meetings, and group conversations.

Group Information Available

Depending on the type of group and your permissions, you may be able to view:

  • Group name and description.
  • Group owners.
  • Group members.
  • Group type (Microsoft 365 Group or Security Group).
  • Membership requests and approvals.

Troubleshooting

If you experience issues accessing or viewing groups:

  • Don't see the Groups option?
    • Your account permissions or access may be restricted.
  • Missing a group?
    • You may not currently be a member of the group.
    • The group may be hidden or managed by another system.
  • Can't manage a group?
    • Only designated group owners can make membership changes.
Important: Some groups are managed automatically through synchronization or automation and may not allow manual membership changes.

Need Help?

If access appears incorrect or you cannot locate an expected group:

  • Verify that you are signed in with your CCS account.
  • Confirm the group name with the group owner.
  • Contact the CCS IT Service Desk for assistance.
  • Include the group name and a description of the issue when requesting support.
The My Groups portal provides a self-service location for reviewing membership, managing access, and viewing ownership information for Microsoft 365 groups.
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This article is for staff who are owners of security groups.
Request to join a group to access applications, M365 Groups, M365 Security Groups, or projects.