Opening Attached Files

Summary

How to locate, open, and download attached files on Knowledge Base Articles

Body

To open an attached file on a Knowledge Base Article, locate the panel on the right of the article titled "Attachments."

The example below shows the PDF file linked within that panel (outlined with the black square). 


 

 

When you click on the PDF file, it will download to your "Downloads" folder on your computer. 

Once you locate the file and open it, you will be able to print it. 

Details

Details

Article ID: 8670
Created
Fri 10/20/23 12:10 PM
Modified
Wed 11/8/23 5:13 PM

Attachments

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