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Watch our video tutorial on how to find knowledge base articles!
On the Knowledge Base, you are only able to see the categories that are relevant to your job.
Below are the most common categories one would see.
Once you choose a category, you will have to select a subcategory as seen above.
Within the subcategories is where you will find the Knowledge Base Articles available to you.
Once you find the Knowledge Base Article you are looking for, click on the title to open it.
Click on the attached file to download the printable, PDF version of this article!
Need help? Read our article Opening Attached Files.